Buy online and collect in store
Payment options on all products
We work with the manufacturers to ensure their guarantees are honoured and we use best endeavours to resolve issues within the warranty period. We can only refund postage costs under the manufacturer’s guarantee if the goods are returned to us within 14 days of the original purchase. We will not refund postage costs for guarantee/warranty returns unless the product becomes faulty within 14 days of receipt. We can only offer replacements parts or replacement goods when authorised by the manufacturer. Returns will not be accepted without prior approval. We can only offer to replace damaged glass items if we are notified within 48 hours of you receiving the delivery. We cannot replace glass bulbs/tubes unless they become faulty within the initial 14 day period.
Please be aware that aquarium skimmers, pumps and filters, and other electrical goods emit varying degrees of noise during normal operation that you may consider to be excessive. The manufacturer calculates the decibel levels and can be subjective. Return of goods under these circumstances requires the agreement of the manufacturer and where they deem goods returned to be in good working order, we are unable to offer a refund and may charge return postage. We withhold the right to repair any electrical goods and a replacement will only be issued is the manufacturer or UK distributor decides this is necessary. Customers may be asked to return items to us for repair or replacement, we cannot be held accountable for collecting faulty goods.
PLEASE TICK TO CONFIRM THAT YOU HAVE READ OUR TERMS AND CONDITIONS (BOX) – THIS IS MANDATORY BEFORE A SALE CAN COMPLETE.
Payment for goods can be paid via:
We offer a Pay In 3 via Klarna. At checkout, click the Klarna button and you will be directed to Klarna’s website to complete the application process. You will then be redirected back to our website.
Please see our terms our FAQ’s section for more information.
From our popular High Street store in Stony Stratford, Milton Keynes, we offer keen aquarists all over the UK the chance to browse and buy everything they need to keep their marine fish, corals and salt-water habitats healthy and happy.
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